Requests / Complaints

The application / complaint on our online store purchased goods or services you provide to the National Consumer Rights Protection Service [1] (Vilniaus g. 25, 01402 Vilnius, e-mail: tarnyba@vvtat.lt, tel. 8 5 262 67 51, fax. (8 5) 279 1466, website www.vvtat.lt, its territorial units in counties - /index.php?470187665) or fill in an application form EGS platform http://ec.europa.eu/odr/. The request / complaint through EGS platform please give our e-mail: info@velostreet.com.

 

[1] or other alternative consumer dispute resolution bodies under their jurisdiction: the Bank of Lithuania, the Lithuanian Communications Regulatory Authority, the State Prices and Energy Control Commission, the State Energy Inspectorate under the Ministry of Energy, Lithuania Bar Association Board or the composed body (yet non- notified body European Commission) (Republic of Lithuania on consumer rights protection Law, Article 22).