F.A.Q.

How much is delivery cost?

Delivery costs:

The price of delivery is indicated in the formation of the basket, select the delivery method and press the button to recalculate. Shipping discounts are applied from the basket of goods and the amount of selected items, so different cases delivery may vary.

* the price could increase becouse of delivery to the Islands or other hard to reach places. Also for various sizes of bicycles, ebikes, and trailers the price for delivery also could change for each country. If you would like to get the price for delivery to such place please incure by e-mail: info@velostreet.com

How to pay for ordered goods?

For ordered goods you can pay:

  • Visa, MasterCard credit cards
  • American Express credit cards
  • PayPal system
  • Virtual money BitCoins
  • Using paysera.com system which will guide you to make secure transfer of payment by:
    • Visa, Visa Electron, MasterCard, Maestro payment cards
    • International payments by bank transfer
    • paysera.com system payment

How long it takes to deliver the goods?

Upon delivery, inspect the consignment and no package has been observed violations of open package and check whether all the goods and that they are not damaged before signing on the delivery of the document or palmtop. Also count and sign just for received quantity of packages.

Country Delivery time (work days) if delivery by DPD
Ireland 4-5
Austria 3-4
Belgium 3-4
Bulgaria 5-6
Czech Republic 2-3
Denmark 4
Great Britain 3-5
Greece 6-7
Estonia 1-2
Latvia 1-2
Poland 1-2
Spain 5
Italy 4-5
Luxembourg 4-5
Netherlands 3-4
Portugal 4-6
France 4-5
Romania 4-5
Slovakia 2-3
Slovenia 4-5
Finland 2-3
Sweden 3-4
Hungary 3-4
Germany 3-4
Lithuania 1-2

*All delivery times are calculated from the moment when the money reached our account.

**Bigger goods such like bicycles trainers and bigger has longer delivery term. Please add 7-8 work days. The information will be provided when the delivery will be shipped out.